Refund policy

Right of withdrawal

For online purchases made by consumers in the European Union, you have the right to withdraw from the contract within 14 days from delivery, without giving any reason.

To request a return, email us at somichatgpt@gmail.com with your order number, name, and the product you purchased. We will send you return instructions.

Products should be returned complete, undamaged, and, where possible, in their original packaging. Unless otherwise stated, or unless the product is defective or not as described, return shipping costs are paid by the customer.

Refunds

After we receive and check the returned product, we will process the refund to the original payment method. If your product is defective, damaged, or not as described, contact us as soon as possible with photos and a description of the issue.